Join us as we celebrate Founder's Day with inspiring moments and unforgettable memories. Read more.
Join us as we celebrate Founder's Day with inspiring moments and unforgettable memories. Read more.

India's #1 Omnichannel Communication Platform

ParaEngage empowers businesses to create faster, smarter, and more connected customer experiences.

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About ParaEngage

ParaEngage is a unified customer engagement platform with 100+ APIs, 6 communication channels, AI automation, enterprise authentication, and infrastructure built for millions of customer conversations. ParaEngage is a next generation customer engagement platform built to power millions of customer conversations through one intelligent communication ecosystem. Designed for enterprises, startups, and developers, the platform unifies communication channels, AI, automation, and authentication into a seamless experience that simplifies engagement at every stage of the customer journey. Built on enterprise grade infrastructure with 99.99% platform availability, 100+ powerful APIs, and scalable architecture, ParaEngage empowers organizations to create faster, smarter, and more personalized customer experiences. Every innovation is engineered to help businesses accelerate growth, strengthen customer relationships, and deliver measurable business impact with confidence.

 

Trusted by businesses across diverse industries, ParaEngage enables organizations to engage customers through intelligent automation, real time insights, and flexible integrations that adapt to evolving business needs. The platform supports billions of API requests, high volume communication workloads, and mission critical customer interactions with speed, reliability, and enterprise security. Powerful developer tools, AI driven workflows, and scalable infrastructure help teams innovate faster while reducing operational complexity and improving customer engagement across every digital touchpoint.

 

More than a communication platform, ParaEngage is a technology partner committed to shaping the future of customer engagement. Every solution reflects a vision to empower businesses with intelligent innovation, enterprise reliability, and world class customer experiences that inspire trust and create lasting value. Backed by continuous research, engineering excellence, and customer first thinking, ParaEngage continues to help organizations transform ambitious ideas into connected experiences that scale globally and grow for years to come.

About Parahit Technologies Limited

Parahit Technologies Limited is a technology driven organization committed to building intelligent digital solutions that empower businesses across industries. With innovation at its core, the company develops scalable platforms, enterprise software, communication technologies, and digital transformation solutions that help organizations improve efficiency, strengthen customer relationships, and accelerate long term growth. Every solution reflects a commitment to quality, reliability, and continuous innovation.

 

Driven by a vision to create technology that delivers measurable business impact, Parahit Technologies Limited continues to invest in research, engineering excellence, and customer focused innovation. Its growing portfolio of products and enterprise solutions enables businesses to embrace emerging technologies, optimize operations, and create connected digital experiences that prepare them for the future.

 

This structure is designed to feel aspirational, premium, and emotionally engaging rather than corporate. It also avoids repeatedly mentioning CPaaS or communication channels, allowing the About page to build brand authority, trust, leadership, and company values, while still naturally supporting SEO.

Purpose, People, Progress

Guided by purpose, driven by people, we create progress through meaningful solutions.

Our story goes beyond technology. It is built on a purpose to simplify communication, powered by people who embrace innovation, and driven by continuous progress that helps businesses create stronger customer relationships and lasting success across every industry.

Purpose

Every innovation begins with a purpose to simplify customer communication and help businesses create stronger relationships. ParaEngage exists to make every interaction effortless, intelligent, and meaningful through technology that brings people closer together.

People

Technology creates possibilities, while people create lasting impact. Our teams, customers, partners, and developers work together to build communication experiences that inspire trust, strengthen connections, and deliver measurable business value across every industry.

Progress

Progress begins with continuous innovation. Every product, API, and intelligent solution evolves with changing business needs, helping organizations embrace new opportunities, accelerate digital transformation, and create exceptional customer experiences.

The Journey Of ParaEngage

Here’s a brief time of our organization’s growth and milestones achieved over the years.

Our Journey Begins The starting point of the journey.
Genesis
2006
Founding Our Founding Company eHorizons was established.
Galaxy “Galaxy” our flagship product was launched to the market. Crossed Customer base to 100+ Contact Centers.
2007-2011
2012-2013
Galaxy+ Was granted a widely known government project “Mid Day Meal” (MDM) by Bihar Government.
Philippines Operations Expansion into the Philippines with dedicated operations.
2014
2016
Parahit Inception Parahit Technologies Ltd. was established and absorbed eHorizons. The beginning of the Parahit journey. Galaxy Cloud was introduced.
Parahit Galaxy Evolution into the Parahit Galaxy begins. Paragalaxy Cloud Telephony was launched.
2017
2019
One Billion Calls Achieved the milestone of One Billion Calls.
USD 1 Million Reached USD 1 Million in revenue.
2020-2022
2024
Multinational Endeavors Launched operations in USA, Dubai, Singapore and Ireland.
Launch of Paraengage Unified API, One Platform, Endless Possibilities
2026

From an ambitious vision to one of India’s leading customer engagement platforms, every milestone reflects innovation, resilience, and an unwavering commitment to transforming business communication.

Our Leadership Team

Hemanth Purohit

Founder & CEO

Hemanth Purohit is the Founder and CEO of Parahit Technologies Limited, leading the vision behind ParaEngage, India’s next generation customer engagement platform. A technology entrepreneur with nearly two decades of experience, he has dedicated his career to transforming the way businesses communicate, engage, and build lasting customer relationships. His passion for innovation, enterprise technology, and intelligent automation continues to drive the development of scalable communication solutions that empower businesses to deliver exceptional customer experiences. Under his leadership, ParaEngage has evolved into a unified platform that combines communication, AI, automation, and enterprise infrastructure to help organizations embrace the future of customer engagement.

Hemanth believes technology creates its greatest impact when it solves meaningful business challenges and delivers measurable value. His leadership philosophy centers on continuous innovation, customer success, and building products that simplify communication while enabling organizations to scale with confidence. Guided by this vision, Parahit Technologies continues to pioneer intelligent communication solutions powered by AI, automation, and enterprise grade infrastructure. Every innovation reflects a commitment to helping businesses accelerate digital transformation, strengthen customer engagement, and shape a future where every conversation creates lasting value.

The founding team of Parahit Technologies shares a common vision to redefine how businesses connect, communicate, and grow in an increasingly digital world. With decades of collective expertise across enterprise technology, communication infrastructure, software engineering, and digital transformation, the team has consistently focused on building solutions that solve real business challenges while creating lasting value. Their passion for innovation laid the foundation for ParaEngage, a unified customer engagement platform designed to empower businesses with intelligent communication, scalable automation, and enterprise ready technology. Every milestone reflects their commitment to creating products that help organizations strengthen customer relationships, improve operational efficiency, and accelerate sustainable growth.

Our Values

Turning bold ideas into lasting value through purpose driven innovation and building lasting relationships.

Our vision is to redefine how businesses connect with customers by creating intelligent communication experiences that inspire trust, strengthen relationships, and accelerate growth. Every innovation moves us closer to a future where every conversation creates lasting value. We envision a world where technology removes complexity and empowers every business to communicate with confidence. Every solution we build is designed to inspire innovation, unlock new opportunities, and shape the future of digital engagement.

Through continuous advancement, we strive to become the trusted technology partner for businesses across every industry and every market.

Our mission is to simplify customer engagement through intelligent communication, enterprise technology, and scalable APIs that help organizations deliver exceptional experiences, improve operational efficiency, and unlock sustainable business growth. We are committed to building innovative solutions that make communication faster, smarter, and more meaningful at every customer touchpoint. By combining technology with customer centric thinking, we help organizations strengthen relationships, accelerate digital transformation, and achieve measurable business success.

Every product reflects our dedication to creating value that grows alongside our customers.

Every product we build, every API we deliver, and every innovation we create reflects our promise to empower businesses with secure, reliable, and intelligent communication solutions that grow alongside their ambitions. We promise to deliver technology that businesses can trust today while preparing them for the opportunities of tomorrow. Every partnership is built on transparency, reliability, and a shared commitment to long term success.

Together, we create communication experiences that inspire confidence, strengthen customer relationships, and drive sustainable growth.

Compliance, Awards & Recognitions

Trusted by businesses through global standards, proven by excellence.

ParaEngage is backed by internationally recognized certifications including ISO 9001:2015, ISO 27001:2013, and ISO 20000-1:2018, reflecting our unwavering commitment to quality management, information security, service excellence, and operational reliability. Every certification, award, and recognition represents more than an achievement. It reflects the trust our customers place in our technology, our people, and our vision to build intelligent customer engagement solutions for the future. Built on enterprise grade engineering and global best practices, ParaEngage continues to uphold the highest standards across technology, information security, quality management, and operational excellence.

 

Our compliance with internationally recognized standards strengthens the foundation of every product and every customer experience we create. These certifications validate our commitment to secure infrastructure, consistent service delivery, robust processes, and continuous improvement across every stage of innovation.

 

Businesses choose ParaEngage because they value reliability, transparency, security, and enterprise grade performance that consistently delivers results at scale.

 

Trust remains the foundation of every partnership we build.